IT support people can't view recovery keys that belong to personal devices. IT support people with administrator access to Intune can rotate your personal recovery key for you if you get locked out of your device.They can also view keys, but only the ones that belong to corporate-owned devices. If you get locked out of your device, you can retrieve your key from the following locations: Ask your support person for help if you need to retrieve or rotate the key and can't access the apps or website to do it yourself.
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